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Solutions Integration and Operations Engineer
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Sum Up
Job description
RUN Phase Project:
- Technical support of Cloud, On-Premises, and Hybrid services
- Design and implement changes into the systems
- Maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services
- Provide technical guidance for new or evolution of services and for consolidated technical analyses
- Lead the optimization of service reliability, performance and security
- Provide technical direction when CAB requires tier II input, expertise or changes with high risk impacts on customer SLAs
- Responsible for product and technical knowledge ramp-up of the Tier II Support team
- Participate in the definition of production requirements
- Participate at the preparation and review of technical product & customer specific documentation
- Maintain all technical documentation up to date and with quality
- Participate in the 24/7 shift rotation in the team
Build Phase Project:
- Install and configure the solution on hardware or VMware;
- Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements;
- Write some technical documentation;
- Review the customer acceptance plan documents and updated if needed;
- Follow the Thales process and best practices defined within DES;
- Assist the development and validation team during the project;
- Provide visibility to Validation Technical Leader and Project Manager on his/her work progress (actual and estimated time to complete tasks);
- Execute the acceptance test plan with the customers;
- Write the Operation and Maintenance Guide (OMG);
Your Profile
- Degree in computer Science, Telecom, or related discipline
- At least 5 years of experience in similar position
About Anotech
Since 2006, Anotech Energy has been working with major players in the industry and energy sector. Today, we are present in 35 countries around the world, working on O&G, Infrastructure, Civil Engineering, Renewable Energies, among others.
Our vision of consulting is based on excellence, trust and conviviality. Whether it is our teams or our clients, our permanent ambition is to allow everyone to play their part in the co-construction of tomorrow’s world.
As part of the diversification of its activities, Anotech Energy is strengthening its teams and is recruiting a Package Engineer.
Within our clients’ teams, you will work on strategic projects in the energy sector.
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